Shipping & Returns

Thank you for choosing FilterBox. We are committed to providing you with a seamless and efficient shopping experience, including reliable and timely shipping services. Below, you’ll find important information about our shipping process.

Shipping Locations: We proudly offer shipping services to customers across the United States. Whether you reside in a major city or a remote area, we can deliver our high-quality air filters right to your doorstep.

Shipping Methods: We partner with reputable carriers to ensure safe and prompt delivery of your orders. Our standard shipping method typically takes 3-5 business days to reach your location. Please note that shipping times may vary depending on your location.

Order Processing: Once you place your order with us, our dedicated team works diligently to process it as quickly as possible. Orders are typically processed within 24 hours and you will receive a confirmation email with tracking information as soon as your order is dispatched.

Shipping Costs: Every order with FilterBox ships Free!

Tracking Your Order: We understand the importance of tracking your order’s progress. Once your order is shipped, you will receive an email with a tracking number and a link to track your package. This allows you to monitor your delivery’s status in real-time.

Shipping Delays: While we make every effort to ensure timely delivery, please be aware that unexpected circumstances such as weather events or carrier delays may occur. If you experience any issues with your shipment, please don’t hesitate to reach out to our customer support team, and we will do our best to assist you.

International Shipping: At this time, we only offer shipping services within the United States. We do not provide international shipping options.

Shipping Questions: If you have any questions or concerns about the shipping of your order, please feel free to contact our friendly and knowledgeable customer support team at support@filterbox.us. We are here to assist you and provide the information you need to ensure a smooth delivery process.

Thank you for choosing FilterBox. We value your trust in our products and services, and we look forward to delivering top-quality air filters to enhance the air quality in your home. If you have any further questions or require additional assistance, please do not hesitate to reach out to us.