At FilterBox, we take your privacy seriously. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website and our services. By accessing or using our website, you consent to the practices described in this policy.

Information We Collect: 

1. Personal Information: We may collect personal information such as your name, email address, mailing address, and phone number when you make a purchase, register for an account, or contact us.
2. Payment Information: When you make a purchase, we may collect payment information, such as credit card details or other payment methods, to process your transaction securely.
3. Website Usage Information: We automatically collect certain information about your usage of our website, including your IP address, browser type, and pages visited. We use this information to analyze website performance and improve your user experience.

How We Use Your Information:

1. Order Fulfillment: We use your personal and payment information to process your orders, provide customer support, and deliver products to your designated address.
2. Communication: We may use your contact information to send you order updates, promotional offers, newsletters, and important notifications related to your account or our services. You can opt out of promotional emails at any time.
3. Improvement of Services: We use website usage information to analyze trends, improve website functionality, and enhance our services to better meet your needs.

Sharing Your Information:

1. Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors and shipping companies. These service providers are required to maintain the confidentiality and security of your information.
2. Legal Compliance: We may disclose your information when required by law, in response to legal requests, to protect our rights, privacy, safety, or property, and to enforce our policies and terms of use.

Security:

We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. While we strive to protect your information, please understand that no data transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your data.

Your Choices:

1. Account Information: You may update or delete your account information by logging into your account on our website or contacting our customer support.
2. Cookies: Most web browsers allow you to manage cookies. You can choose to accept or decline cookies by modifying your browser settings. However, disabling cookies may affect your experience on our website.

Changes to this Privacy Policy:

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically. The date of the last update will be posted at the top of this page.

Contact Us:

If you have any questions, concerns, or requests related to this Privacy Policy or how we handle your personal information, please contact our customer support team at support@filterbox.us.

Thank you for choosing FilterBox. We are committed to protecting your privacy and ensuring a safe and secure shopping experience.

Last Updated: 10/9/23